At Bert’s Custom Tackle, we stand behind the quality of our gear for the long haul. Whether you are hitting the water with our rod holders, tracks, or mounting systems, we want to ensure you have the best equipment for your setup.

 

Return Window

We offer a 2-week return window. If our gear doesn’t meet your needs, you can return it.

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Product Condition

We accept returns on products in the following conditions:

• New: Unused and in original packaging.

• Manufacturing Defect: Any product that fails to meet its functional specifications or perform as intended due to a flaw in materials, workmanship, or factory assembly. This does not include issues resulting from normal wear and tear, misuse, or unauthorized modifications.
   

How to Initiate a Return

All returns are processed by mail. To start the process, please fill out our contact form below.
 

Return Shipping & Fees

• Return Label: The customer is responsible for all costs of return shipping.

• Restocking Fees: We do not charge restocking fees. Your return is processed at no additional cost to you beyond shipping.
   

Refund Processing Time

Once we receive your item at our facility, your refund will be processed within 3-5 business days. Funds will be returned to your original method of payment.